We are living in an era of unprecedented change. Change brought on primarily by the advances of the technological age. Nowhere is this more evident than in the domain of business. Internet Technology (IT) has become a driving force behind successful business practices. As a result, there is an imminent need for an IT system that inherently adapts to rapid change. IT Automation presents a viable Solution.
With IT automation, it will be possible for business organizations to increase their agility hence dealing with sudden shifts in the market, changing customer behavior, emerging competition and constantly evolving technologies. It can also be useful in dealing with cascading mergers or acquisitions.
When we talk of increased agility, it means that business processes and rules can be changed constantly. It also means finding new ways of leveraging new information types which might involve more complex combinations than the existing ones. Not wanting to, throw the baby out with the bathwater, IT automation must be capable of including existing information from a variety of platforms, including legacy applications, mainframes and metadata. It will also be expected to maintain a data flow of information pertaining to customers and suppliers. Keeping the old and adapting to the new is why IT automation is the wave of the future.
Given what we have witnessed over the last decade, it would be impossible to argue that current systems will maintain the status quo for any length of time. Technology only lasts as long as a new technology is developed, which has pretty much been at warp speed. As our Grandparents could not conceive of the concept of airplane travel, so too, we cannot imagine the technological advances that will evolve in the future. Web services have enabled most of us to collect new types of data from within and without an organization. Companies have significantly improved data collection methods, with RFID promising even higher levels of real time data transfers. This improvement, however, has generated a new set of challenges in integration, collections, filtering and deciphering.
There is a lot of scope for increased and better managed data feeding which is not being taken seriously by the people who run IT. Extra resources are hired to facilitate data flow, although much more can be done by lesser people strength and smarter management. The vicious circle of under management grows every day.
Defining IT automation is not as simple as it may sound. Considerations include checking the prevailing conditions for their data center model in order to define and set the parameters, thereby ensuring expectations will be in line with achievable goals. The outcome? Automation must adapt to varying parameters in different organizations. There is no more cruise control when it comes to business in the new Millennium. Once the perfect automation approach is identified the only remaining function is to identify the components which are best suited for the process. That is, until the parameters change.
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